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Etnam Street

A Quality Service

We are committed to continuous improvement of our service and welcome comments or complaints from tenants, their families, friends, colleagues and partner agencies.

We are committed to ensuring fair access to all our services. We value diversity, promote inclusion and provide equal opportunity at all times. Referrals are welcome from persons from any cultural and ethnic background.

Ferncroft consists of nine individual apartments each with it's own entrance, shower room and kitchen.

Herefordshire Mind

We are a local mental health charity which has experience of providing high quality support for over 25 years. Started in 1978 by a group of volunteers and service users, we have expanded to provide mental health services to over 400 people across Herefordshire and beyond, and employ around 100 staff.

As well as Ferncroft, we also provide a Community Support Service, Day Services, Counselling and Psychotherapy, Intensive Supported Housing and Residential Care.

Our Approach

We will work with tenants:

· At their own pace

· Respecting their experience

· In ways that enable them to feel safe

· In ways that maximise their opportunities to live independently within their own abilities.